Terms of Service
Terms of Service
Last Updated: August 22, 2026
Welcome to OzelHub.
These Terms of Service govern your access to and use of the OzelHub online store, website, products, and services.
By accessing our website, browsing our products, creating an account, placing an order, or purchasing from OzelHub, you agree to be bound by these Terms of Service and the policies referenced within them.
Please read these Terms carefully before using our website or placing an order.
OVERVIEW
This website is operated by OzelHub. Throughout the website, the terms "we," "us," "our," and "OzelHub" refer to OzelHub.
OzelHub provides this website, including its information, products, services, tools, features, and other content, subject to your acceptance of these Terms of Service and any additional policies or terms referenced on the website.
By visiting our website and/or purchasing products from us, you agree to these Terms of Service.
These Terms apply to all users of the website, including visitors, customers, account holders, and other users who access or interact with our website.
If you do not agree with these Terms, you should not access or use our website or services.
Our store is hosted on Shopify, which provides the e-commerce platform that allows us to offer and sell our products and services online.
SECTION 1 — ONLINE STORE TERMS
By using the OzelHub website, you confirm that you are legally permitted to enter into an agreement under the laws applicable to you.
If you are purchasing products on behalf of a minor, you confirm that you are authorized to do so.
You may not use OzelHub products, services, website, or content for any illegal, fraudulent, unauthorized, or prohibited purpose.
You must not use our website to violate any applicable law, regulation, intellectual-property right, privacy right, or other legal right.
You must not transmit or introduce viruses, malware, malicious code, worms, or other harmful technologies to our website or systems.
A violation of these Terms may result in suspension or termination of your access to our website or services.
SECTION 2 — GENERAL CONDITIONS
OzelHub reserves the right to refuse service, cancel orders, restrict access, or limit transactions where reasonably necessary, including in cases of suspected fraud, misuse, abuse, unauthorized activity, or violation of these Terms.
You understand that information submitted through our website may be transmitted through different networks and may need to be adapted to technical requirements.
Payment information is handled through applicable payment processors and security systems.
You may not reproduce, duplicate, copy, sell, resell, exploit, or commercially use any portion of our website, services, content, branding, or customer-access functionality without prior written permission from OzelHub.
Headings used throughout these Terms are for convenience and do not affect the meaning or interpretation of the provisions.
SECTION 3 — ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
We make reasonable efforts to ensure that information presented on our website is accurate and up to date.
However, there may occasionally be typographical errors, inaccuracies, omissions, outdated information, or technical errors relating to products, prices, descriptions, promotions, availability, shipping information, or other website content.
OzelHub reserves the right to correct, update, modify, or remove information at any time.
Information provided on our website is intended for general informational purposes and should not be considered a guarantee of a particular result or outcome.
You agree that it is your responsibility to review relevant product information before placing an order.
SECTION 4 — MODIFICATIONS TO OUR SERVICE & PRICES
Product prices, promotions, availability, and other commercial terms may change from time to time.
OzelHub reserves the right to modify, suspend, discontinue, or change any part of the website, products, services, features, or content without prior notice where permitted by applicable law.
OzelHub will not be responsible for losses arising solely from changes to product prices, website features, services, or availability, except where otherwise required by applicable law.
SECTION 5 — PRODUCTS & SERVICES
OzelHub offers clothing and apparel products, including T-shirts and related products for Men, Women, and Kids.
Our products may feature designs produced using techniques including:
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DTF Printing
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Screen Printing
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Hand-Made Embroidery
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Other garment-decoration and finishing techniques
Certain products may be available exclusively online and may have limited quantities.
Product Images & Colors
We make reasonable efforts to display product images, colors, designs, and details as accurately as possible.
However, the actual appearance of a product may vary slightly due to:
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Different screen displays
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Device settings
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Lighting conditions
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Photography
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Manufacturing variations
Therefore, OzelHub cannot guarantee that the color displayed on your device will exactly match the physical product.
Product Availability
All products are subject to availability.
We reserve the right to:
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Limit quantities
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Discontinue products
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Change product designs
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Modify product descriptions
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Change prices
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Restrict purchases
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Refuse or cancel orders where reasonably necessary
Any product offer is subject to availability and may be withdrawn where permitted by applicable law.
Product Quality
OzelHub aims to provide products that meet our stated quality standards.
However, individual preferences regarding fabric feel, fit, color, design, or style may differ.
Customers should carefully review product descriptions, size information, and other available details before purchasing.
SECTION 6 — ACCURACY OF BILLING & ACCOUNT INFORMATION
OzelHub reserves the right to refuse or cancel any order where reasonably necessary.
We may limit or cancel quantities purchased per customer, household, account, payment method, or shipping address.
This may include situations involving:
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Duplicate orders
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Suspected fraudulent transactions
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Incorrect pricing
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Product availability issues
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Reseller or unauthorized commercial purchasing
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Suspicious ordering activity
If we modify or cancel an order, we may attempt to notify you using the contact information provided when placing the order.
Customers agree to provide accurate, complete, and current information when placing an order.
This includes:
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Full name
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Phone number
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Email address
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Billing information
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Shipping address
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Payment information where required
Customers are responsible for updating their information when necessary so that we can process orders and contact them regarding their purchases.
SECTION 7 — PAYMENT
OzelHub may offer different payment methods depending on availability and location.
Available payment options will be displayed during checkout or communicated by OzelHub.
Payment processing may be handled by third-party payment providers.
You agree to provide accurate payment and billing information and confirm that you are authorized to use the selected payment method.
OzelHub reserves the right to cancel or hold an order where payment cannot be verified or where fraudulent or unauthorized activity is suspected.
SECTION 8 — SHIPPING & DELIVERY
Orders are processed and delivered according to our Shipping Policy.
Delivery times provided by OzelHub are estimates and may be affected by circumstances outside our reasonable control, including courier delays, weather, public holidays, incomplete addresses, or other logistical issues.
Customers are responsible for providing accurate delivery information.
OzelHub is not responsible for delays resulting from incorrect or incomplete information supplied by the customer.
For complete information, please review our Shipping Policy.
SECTION 9 — EXCHANGE & RETURN POLICY
Product exchanges and returns are governed by OzelHub's Exchange & Return Policy.
Customers should carefully review that policy before placing an order.
Our Exchange & Return Policy explains:
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Exchange eligibility
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Return conditions
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Product-condition requirements
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Tag requirements
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Sale and promotional products
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Defective products
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Refund conditions
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Return shipping responsibilities
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Exchange procedures
By placing an order with OzelHub, you acknowledge and agree to the applicable Exchange & Return Policy.
SECTION 10 — OPTIONAL THIRD-PARTY TOOLS & SERVICES
OzelHub may provide access to third-party tools, applications, payment services, analytics services, social-media integrations, or other technologies.
These third-party services may operate independently from OzelHub.
Where applicable, such services are provided subject to the relevant third party's own terms, conditions, and policies.
OzelHub does not necessarily control or guarantee the availability, accuracy, security, or performance of third-party services.
Your use of third-party services is subject to their respective terms.
SECTION 11 — THIRD-PARTY LINKS
Our website may contain links or integrations to third-party websites, platforms, applications, social-media accounts, payment providers, courier services, or other external services.
These third-party websites are not necessarily owned or controlled by OzelHub.
OzelHub is not responsible for the content, accuracy, availability, security, privacy practices, or policies of third-party websites.
Customers should review the relevant third party's terms and privacy policies before using their services or providing information to them.
Any transactions conducted through third-party websites are subject to the terms of those third parties.
SECTION 12 — CUSTOMER COMMENTS, FEEDBACK & SUBMISSIONS
If you voluntarily submit reviews, comments, suggestions, feedback, photographs, ideas, or other content to OzelHub, you agree that the content must not:
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Violate any law
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Infringe another person's intellectual-property rights
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Contain malicious code
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Contain fraudulent or misleading information
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Contain abusive, threatening, defamatory, obscene, or unlawful material
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Violate another person's privacy
OzelHub may review, moderate, remove, or decline to publish content that violates these Terms or is otherwise inappropriate.
By submitting content intended for publication, you confirm that you have the necessary rights and permissions to provide that content.
SECTION 13 — PERSONAL INFORMATION
Your submission of personal information through the OzelHub website is governed by our Privacy Policy.
Our Privacy Policy explains how we collect, use, protect, and process personal information.
Please review the Privacy Policy before providing personal information through our website.
SECTION 14 — ERRORS, INACCURACIES & OMISSIONS
Occasionally, information on our website may contain errors, inaccuracies, or omissions relating to:
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Product descriptions
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Prices
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Promotions
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Offers
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Shipping charges
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Delivery estimates
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Product availability
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Product specifications
OzelHub reserves the right to correct errors, update information, modify details, or cancel affected orders where reasonably necessary.
If an order is affected by a material error, OzelHub may contact the customer using the information provided with the order.
Nothing in this section is intended to exclude rights or remedies that cannot legally be excluded.
SECTION 15 — PROHIBITED USES
You are prohibited from using our website or its content:
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For any unlawful purpose.
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To violate applicable laws or regulations.
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To infringe the intellectual-property rights of OzelHub or others.
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To submit false, fraudulent, or misleading information.
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To impersonate another person or organization.
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To introduce viruses, malware, or harmful code.
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To attempt unauthorized access to our website, systems, or accounts.
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To collect personal information of other users without authorization.
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To spam, phish, scrape, crawl, or misuse website data.
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To interfere with the security or functionality of our website.
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To use our website for fraudulent transactions.
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To reproduce or commercially exploit OzelHub's content, designs, images, logos, or branding without permission.
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To engage in conduct that may harm OzelHub, its customers, employees, partners, or service providers.
OzelHub reserves the right to suspend or terminate access to the website for violations of these Terms.
SECTION 16 — INTELLECTUAL PROPERTY
The OzelHub name, logo, branding, graphics, product designs, photographs, website content, text, illustrations, and other original materials displayed on our website are owned by or licensed to OzelHub unless otherwise stated.
You may not copy, reproduce, modify, distribute, publish, sell, transmit, or commercially exploit OzelHub intellectual property without prior written permission.
Unauthorized use of OzelHub's intellectual property may result in appropriate legal action.
SECTION 17 — DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
OzelHub makes reasonable efforts to maintain the availability and functionality of our website.
However, we do not guarantee that:
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The website will always be available.
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The website will be uninterrupted.
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The website will be completely error-free.
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All information will always be current.
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Website functionality will always operate without technical problems.
To the maximum extent permitted by applicable law, OzelHub will not be responsible for indirect, incidental, special, consequential, or similar losses arising from the use of our website or services.
This may include losses relating to interruption of service, loss of data, loss of profits, or third-party service failures.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
SECTION 18 — INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless OzelHub, its owners, employees, representatives, contractors, service providers, suppliers, and partners from claims, losses, liabilities, damages, and reasonable expenses arising from:
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Your violation of these Terms;
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Your unlawful use of the website;
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Your violation of another person's rights; or
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Your misuse of OzelHub products, services, website, or content.
SECTION 19 — SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law.
The remaining provisions will continue to remain valid and effective.
SECTION 20 — TERMINATION
These Terms remain effective unless terminated by you or OzelHub.
You may stop using the OzelHub website at any time.
OzelHub may suspend or terminate your access to the website or services if we reasonably believe that you have violated these Terms, engaged in fraudulent or unlawful activity, or otherwise misused our services.
Any obligations or liabilities that arose before termination will continue to apply where appropriate.
SECTION 21 — ENTIRE AGREEMENT
These Terms of Service, together with our other policies published on the website, including our:
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Privacy Policy
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Shipping Policy
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Exchange & Return Policy
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Other applicable policies and notices
constitute the terms governing your use of the OzelHub website and services.
If OzelHub does not immediately enforce a particular provision of these Terms, this does not mean that we waive our right to enforce it later.
SECTION 22 — GOVERNING LAW
These Terms of Service and any separate agreements under which OzelHub provides products or services shall be governed by and interpreted in accordance with the laws of Pakistan, subject to any mandatory rights and protections applicable under law.
SECTION 23 — CHANGES TO THESE TERMS
OzelHub may update, modify, or replace these Terms of Service from time to time.
The latest version will be published on this page together with the applicable "Last Updated" date.
It is your responsibility to review this page periodically.
Your continued use of the OzelHub website after changes have been posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
SECTION 24 — CONTACT INFORMATION
If you have any questions regarding these Terms of Service, please contact OzelHub.
OzelHub Customer Support
WhatsApp: 0325-5090087
Phone: 0325-5090087
Business Hours: 9:30 AM – 5:00 PM
Website: www.ozelhub.com
For order-related questions, please include your order number so that our team can assist you more efficiently.
THANK YOU FOR CHOOSING OZELHUB
We appreciate your trust and support.
At OzelHub, our goal is to provide quality clothing, comfortable fabrics, distinctive designs, and a reliable online shopping experience for Men, Women, and Kids.
OzelHub